Dynamic Sales Support & Quotations Specialist

Interlock Steel Structures; Saint Joseph (MO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health Coverage

Retirement Plan

Paid Time Off

Training & Growth

Product Discounts

Volunteer Opportunities

Disability Options

Job summary

Miracle Innovations, home of Miracle Truss, in St. Joseph, Missouri, is seeking a dependable Sales Support Specialist to join our team on-site.

You will collaborate with Building Consultants to prepare pricing, quotations, and sales documents, while delivering friendly, precise customer service and maintaining accurate CRM records. No construction experience required; we train the right person with a positive attitude, strong work ethic, attention to detail, and willingness to grow in a

Qualifications

• Dependable, reliable and committed to quality work.
• Positive, team-oriented attitude with a strong work ethic.
• Excellent organization, attention to detail and follow-through.
• Comfortable with numbers, measurements and basic calculations.
• Familiarity with Microsoft Excel, email and general computer applications.
• Strong verbal and written communication skills.
• Ability to prioritize tasks, solve problems and work independently.
• Eagerness to learn new technology, processes and industry knowledge.

Responsibilities

• Prepare accurate building material estimates, pricing, and customer quotations using our company pricing systems.
• Assist Building Consultants with quote revisions, project details, and sales documentation.
• Verify information for accuracy and coordinate additional details for custom or nonstandard projects.
• Develop a working knowledge of our products, building systems, and pricing procedures.
• Professionally answer incoming calls, assist customers, and direct inquiries to the appropriate team members.
• Respond to customer and Building Consultant requests through phone, email, and our CRM system.
• Provide friendly, timely, and professional customer service.
• Help ensure questions, requests, and follow-up items are addressed promptly.
• Maintain accurate customer information, quotes, and project records in our CRM system.
• Assist with sales order entry, documentation, and project file management.
• Coordinate information between sales, drafting, production, and other departments.
• Manage multiple assignments while maintaining accuracy and meeting deadlines.
• Work collaboratively with Building Consultants and fellow team members.
• Take ownership of assigned responsibilities and communicate proactively.
• Identify opportunities to improve processes, efficiency, and customer experience.
• Demonstrate a willingness to learn, accept feedback, and grow professionally.

Skills

Dependable

Team player

Attention to detail

Excel

Communication skills

Problem solving

Organizational skills

Numbers & calculations

Independent worker

Willingness to learn

Tools

CRM system

Pricing software

Job description

Miracle Innovations, home of Miracle Truss, in St. Joseph, Missouri, is seeking a dependable Sales Support Specialist to join our team on-site.

You will collaborate with Building Consultants to prepare pricing, quotations, and sales documents, while delivering friendly, precise customer service and maintaining accurate CRM records. No construction experience required; we train the right person with a positive attitude, strong work ethic, attention to detail, and willingness to grow in a