Sales Operations & CRM Specialist

Mirion; Melbourne (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Mirion in Melbourne, FL is seeking a Commercial Operations Admin to support the domestic sales team and distributors by creating quotations, updating the CRM, and processing Sales Orders.

You will ensure accuracy of orders, manage data integrity, and assist with backlog and project tasks as assigned by Sales Management. Strong Microsoft Office skills and customer service are essential.

Experience with Salesforce or ERP is a plus.

Qualifications

• Associate degree in business or related field.
• Familiar with database operation and data entry.
• Customer Service experience desired.
• Professional phone and phone etiquette.
• Ability to multitask and work under pressure.
• Possess hands‑on knowledge of standard Microsoft Office applications
• Salesforce or ERP system experience is a plus.

Responsibilities

• Enter approved purchase orders and generate quotes.
• Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information.
• Update CRM and follow up on missing end user information and provide order/shipping confirmations when required.
• Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity.
• Accomplish project tasks as assigned by Sales Management.
• Manage backlog review and follow up.

Skills

Data entry

Customer service

Multitasking

Phone etiquette

Microsoft Office

CRM data management

Education

Associate degree in business or related field

Tools

CRM software (Salesforce)

ERP system

Job description

Mirion in Melbourne, FL is seeking a Commercial Operations Admin to support the domestic sales team and distributors by creating quotations, updating the CRM, and processing Sales Orders.

You will ensure accuracy of orders, manage data integrity, and assist with backlog and project tasks as assigned by Sales Management. Strong Microsoft Office skills and customer service are essential.

Experience with Salesforce or ERP is a plus.