Sales Support Specialist: CRM & Pricing (Saint Louis)

Roha; St. Louis (MO); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

ROHA in Saint Louis, MO is seeking a Sales Support Specialist to back the sales team with CRM-driven processes, pricing accuracy, and quotations. You will generate sales reports, handle customer inquiries, and coordinate with the Sales Director on product returns and claims.

The role emphasizes maintaining customer data in SAP and ensuring documentation compliance while upholding ROHA's standards of service and confidentiality in a fast-paced environment.

Formación

• Experience with CRM systems and maintaining customer records.
• Strong pricing and quotation support capabilities.
• Proficient in generating sales data reports for teams.
• Experience with SAP for customer master data is a plus.
• Customer service mindset with attention to detail.

Responsabilidades

• Ensure sales processes are followed by managing the CRM system.
• Monitor pricing to ensure accuracy and efficiency.
• Support the sales team with pricing and quotations in CRM.
• Generate and analyze sales data reports to aid the team.
• Handle customer complaints and coordinate root-cause analysis.
• Manage product returns with Sales Director as needed.
• Maintain customer master data in SAP and ensure documentation.
• Protect confidentiality of customer information.

Conocimientos

CRM

Pricing

Quotations

SAP

Sales reports

Customer service

Descripción del empleo

ROHA in Saint Louis, MO is seeking a Sales Support Specialist to back the sales team with CRM-driven processes, pricing accuracy, and quotations. You will generate sales reports, handle customer inquiries, and coordinate with the Sales Director on product returns and claims.

The role emphasizes maintaining customer data in SAP and ensuring documentation compliance while upholding ROHA's standards of service and confidentiality in a fast-paced environment.