Dynamic Sales BDC Agent — Flexible Hours & CRM Pro

Bomnin Automotive Group; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement with employer match

Paid time off (PTO)

Paid holidays

Flexible schedule

Job summary

Bomnin Automotive Group is seeking a Sales BDC Agent to connect with potential customers, handle inquiries, and set appointments for vehicle purchases or test drives. You will work closely with the BDC Operations Director and COO to ensure a positive customer experience and efficient coordination with the sales team.

The role emphasizes strong communication, CRM proficiency, and the ability to manage leads and schedule follow-ups in a fast-paced dealership environment.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or sales support preferred.
• Excellent communication skills, both verbal and written.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Schedule appointments for customers visiting the dealership for vehicle purchase or test drives.
• Manage and nurture leads through follow-up communications.
• Establish rapport with potential customers, understand their needs, and guide them through the sales process.
• Accurately enter customer information and interactions into the CRM system.
• Maintain clear communication with the Sales BDC Manager and sales team to coordinate visits.

Skills

Customer service

CRM software

Communication

Lead management

Data entry

Appointment setting

Team player

Education

High school diploma

Tools

CRM system

Job description

Bomnin Automotive Group is seeking a Sales BDC Agent to connect with potential customers, handle inquiries, and set appointments for vehicle purchases or test drives. You will work closely with the BDC Operations Director and COO to ensure a positive customer experience and efficient coordination with the sales team.

The role emphasizes strong communication, CRM proficiency, and the ability to manage leads and schedule follow-ups in a fast-paced dealership environment.