Dynamic Reservations & Equipment Coordinator

U-Haul; Huntsville (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Dental & Vision Plans

Job summary

U-Haul is seeking a Reservation Manager Agent in Huntsville, Alabama to support customers and field teams by placing reservations and directing equipment where it is needed most to balance regional inventory and meet demand. The role operates under the Traffic Control Manager and emphasizes teamwork, accuracy, and responsive service.

Minimum qualifications include a high school diploma or equivalent and proficient use of office equipment, Word, and email.

Qualifications

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers’ equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Office software

Job description

U-Haul is seeking a Reservation Manager Agent in Huntsville, Alabama to support customers and field teams by placing reservations and directing equipment where it is needed most to balance regional inventory and meet demand. The role operates under the Traffic Control Manager and emphasizes teamwork, accuracy, and responsive service.

Minimum qualifications include a high school diploma or equivalent and proficient use of office equipment, Word, and email.