Dynamic Patient Scheduler: Complex Exam Coordination

University of Miami; United States; On-site; USD 25,000 - 36,000; Part time

Job summary

The University of Miami Health System is seeking a Patient Scheduler II to provide exceptional customer service by phone and coordinate diagnostic procedures across multiple modalities. The role requires attention to detail, the ability to handle high call volumes, and accurate data collection for scheduling and premedication needs.

Part-time staff member with a focus on scheduling coordination and patient education.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of relevant scheduling/customer service experience.
• Ability to communicate clearly and work with diverse teams.

Responsibilities

• Schedules complex exams with attention to detail.
• Handles high call volumes and educates patients on exam prep.
• Gathers demographic and insurance information accurately.
• Verifies information for scheduling accuracy.
• Uses scheduling software across multiple modalities and entities.

Skills

Phone communication

Scheduling coordination

Attention to detail

Problem solving

Staff training

Education

High School diploma

Tools

Scheduling software

Computer applications

Job description

The University of Miami Health System is seeking a Patient Scheduler II to provide exceptional customer service by phone and coordinate diagnostic procedures across multiple modalities. The role requires attention to detail, the ability to handle high call volumes, and accurate data collection for scheduling and premedication needs.

Part-time staff member with a focus on scheduling coordination and patient education.