Dynamic Patient Intake Coordinator

Adapt-Health-LLC; Russellville (AR); In loco; USD 38.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision coverage

401(k) with company match

Paid Time Off

Descrizione del lavoro

AdaptHealth in the United States seeks an Intake Specialist to coordinate referrals, review clinical documentation, and ensure services are set up accurately and efficiently. You will work with patients, providers, referral sources, and internal teams to navigate insurance requirements and move the intake process forward smoothly.

This role rewards attention to detail, clear patient communication, and teamwork in a fast-paced healthcare environment.

Competenze

• One year of relatable work experience
• High School Diploma or an Associate’s degree in a relatable field
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred
• Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus
• Excellent verbal and written communication skills with analytical, problem-solving and decision-making abilities
• Ability to multi-task in a fast paced environment
• Proficient computer skills – Microsoft Office and healthcare systems are a plus
• Comfort learning new technologies and navigating multiple systems
• Ability to work independently while following established procedures and directives

Mansioni

• Review medical records, clinical documentation, and payer guidelines to determine patient eligibility, qualification status, and compliance prior to service delivery
• Communicate with patients regarding financial responsibility, collect payments when applicable, and document interactions accurately
• Contact patients when documentation does not meet payer requirements, providing updates and alternative options to support timely care
• Work with referral sources, physicians, and clinical teams to obtain complete and compliant documentation
• Demonstrate expert knowledge of payer requirements to ensure services are provided appropriately and in compliance
• Maintain accurate, timely documentation of patient information and communications using electronic systems
• Accurately enter referrals within established timeframes while meeting productivity and quality standards
• Coordinate with leadership to ensure appropriate inventory and services are selected and scheduled
• Work closely with sales, insurance verification, and internal support teams to facilitate the referral and intake process
• Navigate multiple EMR and online systems to obtain and manage documentation
• Ensure appropriate shipping and delivery methods are selected in accordance with company procedures
• Answer incoming calls promptly and provide professional assistance to patients and referral sources
• Participate in on-call rotation during non-business hours in accordance with company policy
• Support team operations and quality standards by following company policies and procedures
• Performs other related duties as assigned

Conoscenze

Verbal communication

Written communication

Analytical thinking

Problem solving

Attention to detail

Multi-tasking

Formazione

High School Diploma

Associate degree

Healthcare Administration

Business Administration

Descrizione del lavoro

AdaptHealth in the United States seeks an Intake Specialist to coordinate referrals, review clinical documentation, and ensure services are set up accurately and efficiently. You will work with patients, providers, referral sources, and internal teams to navigate insurance requirements and move the intake process forward smoothly.

This role rewards attention to detail, clear patient communication, and teamwork in a fast-paced healthcare environment.