Dynamic Office Manager | Scheduling, CRM & Customer Care

Closet Factory - Jacksonville, FL; Jacksonville (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory - Jacksonville, FL is seeking an Office Manager to join our tight-knit Jacksonville team. The role emphasizes excellent customer service, scheduling design appointments, and coordinating with designers in a fast-paced, casual environment.

You will greet clients at the front desk, answer calls, and manage inquiries while maintaining organized paperwork for accounting. Experience with Word, Excel, and Salesforce is helpful.

Qualifications

• Strong organization skills and ability to multi-task.
• Proficient with Word and Excel.
• Experience with Salesforce is a plus.
• Strong written and oral communication skills are essential.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments on Salesforce CRM.
• Correspond with designers on consultation scheduling.
• Greet clients and direct people accordingly from front desk.
• Answer phones and respond to online/email inquiries.
• Corresponding with clients and customers.
• Organize paperwork and receipts for submittal to accounting department.
• Scheduling installations and working closely with our designers to meet the needs of the customer.
• Purchasing products utilizing our preferred vendors.

Skills

Strong organization

Multi-tasking

Written and verbal communication

Customer service skills

Tools

Salesforce

Word

Excel

Job description

Closet Factory - Jacksonville, FL is seeking an Office Manager to join our tight-knit Jacksonville team. The role emphasizes excellent customer service, scheduling design appointments, and coordinating with designers in a fast-paced, casual environment.

You will greet clients at the front desk, answer calls, and manage inquiries while maintaining organized paperwork for accounting. Experience with Word, Excel, and Salesforce is helpful.