Service Coordinator / Administrative Assistant

Closet Factory - Jacksonville, FL; Fort Myers (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory in Jacksonville is seeking a Service Coordinator to join a close-knit team. You will manage leads, schedule design appointments, greet clients, answer phones, and coordinate with designers and the accounting team to keep projects on track.

The role requires strong organization, proficiency with Word and Excel, familiarity with Salesforce, and excellent written and verbal communication. This full-time position offers a day shift, health insurance, and 401K.

Qualifications

• Strong organization and multi-tasking abilities.
• Experience with Word and Excel.
• Salesforce experience is a plus.
• Attention to detail is essential.
• Strong written and oral communication skills.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments on Salesforce CRM.
• Greet clients at front desk and direct them accordingly.
• Answer phones, respond to online/email inquiries, and route communications.
• Correspond with clients and customers to coordinate services.
• Organize paperwork and receipts for accounting.
• Schedule installations and collaborate with designers to meet customer needs.
• Purchase products using our preferred vendors.

Skills

Organization

MS Word

MS Excel

Salesforce

Attention to detail

Written and verbal communication

Job description

Service Coordinator We are looking to add another member to our close-knit team in Jacksonville. The position requires great customer service skills, ability to thrive in a fast-paced environment with a positive, upbeat attitude. Our work environment is casual, energetic and fun!

Your responsibilities will include:

• Calling incoming leads to schedule design appointments
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department
• Scheduling installations and working closely with our designers to meet the needs of the customer
• Purchasing products utilizing our preferred vendors

Specific Requirements:

• Strong organization skills and ability to multi-task
• Computer experience including Word and Excel
• Experience with a Salesforce based platform a plus
• Attention to detail
• Strong written and oral communication skills are essential

Job Type: Full-Time Pay: $20.00-$25.00 per hour depending on experience

Benefits:

• Health Insurance
• 401K Plan
• Paid Time Off

Schedule:

• Day Shift
• Monday-Friday: 8:00AM-5:00PM

Work Location:

13881 Plantation Rd. Suite 6 Ft. Myers, FL 33912