Dynamic Office Manager - Payroll, HR & Customer Experience

Caliber; Baton Rouge (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Weekly pay with overtime

Paid vacation & holidays

Career growth opportunities

Job summary

Caliber Collision in Baton Rouge, LA is seeking an Office Manager to oversee front office activities, payroll and HR administration, and financial processes. You will ensure accurate records, timely payments, and adherence to Caliber SOPs while delivering a world-class customer experience in a fast-paced environment.

The role emphasizes cross-functional coordination, training of front office teammates, and maintaining strong customer service standards at the Southeast Baton Rouge center.

Qualifications

• Effective verbal and written communication skills.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to navigate multiple software systems and adapt to a fast-paced environment.

Responsibilities

• Provide front office support and training to teammates.
• Handle payroll and HR-related administration and recordkeeping for center associates.
• Maintain Accounts Receivable, Accounts Payable, and cash handling procedures.
• Deliver a world-class customer experience by ensuring SOPs are followed through training and monitoring.

Skills

Verbal & written communication

Customer service

Prioritization

Adaptability

Tools

Microsoft Office Suite

Job description

Caliber Collision in Baton Rouge, LA is seeking an Office Manager to oversee front office activities, payroll and HR administration, and financial processes. You will ensure accurate records, timely payments, and adherence to Caliber SOPs while delivering a world-class customer experience in a fast-paced environment.

The role emphasizes cross-functional coordination, training of front office teammates, and maintaining strong customer service standards at the Southeast Baton Rouge center.