Office Manager

Caliber; Baton Rouge (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Weekly pay with overtime

Paid vacation & holidays

Career growth opportunities

Job summary

Caliber Collision in Baton Rouge, LA is seeking an Office Manager to oversee front office activities, payroll and HR administration, and financial processes. You will ensure accurate records, timely payments, and adherence to Caliber SOPs while delivering a world-class customer experience in a fast-paced environment.

The role emphasizes cross-functional coordination, training of front office teammates, and maintaining strong customer service standards at the Southeast Baton Rouge center.

Qualifications

• Effective verbal and written communication skills.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to navigate multiple software systems and adapt to a fast-paced environment.

Responsibilities

• Provide front office support and training to teammates.
• Handle payroll and HR-related administration and recordkeeping for center associates.
• Maintain Accounts Receivable, Accounts Payable, and cash handling procedures.
• Deliver a world-class customer experience by ensuring SOPs are followed through training and monitoring.

Skills

Verbal & written communication

Customer service

Prioritization

Adaptability

Tools

Microsoft Office Suite

Job description

Service Center

Baton Rouge - Southeast

JOB SUMMARY

Caliber Collision has an immediate job opening for an Office Manager to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center’s consistent application of all Caliber Standard Operating Procedure’s through ongoing training and monitoring.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly and eligible for overtime
• Paid Vacation & Holidays – Can begin accruing day 1
• Career growth opportunities – we promote from within!
• A career for life: You’ll gain hands‑on experience within a production shop

REQUIREMENTS:

• 3+ years of experience within a customer facing environment
• 2+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITES/SKILLS/KNOWLEDGE

• Effective verbal and written communication skills
• Ability to navigate multiple software systems, i.e., Microsoft Office Suite
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.