Dynamic Event Usher & Guest Concierge

ASM Global; Abilene (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

ASM Global in Abilene, TX is seeking a Guest Services Usher to assist patrons with seating and information during events. You will stay at post, monitor your viewing area, and help ensure a safe, welcoming environment for guests.

Strong communication skills and a calm, friendly demeanor are essential. Prior customer service experience is preferred to handle inquiries and resolve patron concerns effectively.

Qualifications

• High School Diploma or GED preferred.
• One year of customer service experience preferred.

Responsibilities

• Assist patrons with seating or information as needed.
• Maintain position on post and viewing area of responsibility.
• Oversee assigned area for spills or situations requiring staff attention.
• Receive and act on complaints from patrons according to policies and procedures.
• All other duties as assigned.
• Performs other related duties as assigned by Manager/Supervisor

Skills

Communication

Calm under pressure

Conflict resolution

Education

High School Diploma or GED

Job description

ASM Global in Abilene, TX is seeking a Guest Services Usher to assist patrons with seating and information during events. You will stay at post, monitor your viewing area, and help ensure a safe, welcoming environment for guests.

Strong communication skills and a calm, friendly demeanor are essential. Prior customer service experience is preferred to handle inquiries and resolve patron concerns effectively.