Energetic Event Usher & Guest Experience

ASM Global LLC.; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

ASM Global LLC. is seeking a customer service representative to assist patrons at public and private events. Responsibilities include maintaining a safe environment, assisting with seating, and addressing customer needs and complaints.

The ideal candidate will have a friendly disposition, clear communication skills, and the ability to stay calm in fast-paced situations. A High School Diploma or GED is preferred, along with one year of customer service experience.

Qualifications

• 1+ year of prior experience in a customer service position preferred.

Responsibilities

• Assist patrons with their customer service needs at events.
• Maintain assigned position and oversee area for safety.
• Receive and act on patron complaints as per policies.

Skills

Clear communication

Friendly disposition

Conflict handling

Education

High School Diploma or GED

Job description

ASM Global LLC. is seeking a customer service representative to assist patrons at public and private events. Responsibilities include maintaining a safe environment, assisting with seating, and addressing customer needs and complaints.

The ideal candidate will have a friendly disposition, clear communication skills, and the ability to stay calm in fast-paced situations. A High School Diploma or GED is preferred, along with one year of customer service experience.