Live Event Guest Services Ambassador

Legends Global; Abilene (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global in Abilene, TX seeks a Guest Services Usher to assist patrons at events. You will help with seating, monitor viewing areas, and respond to questions or concerns with a friendly, professional manner.

The role requires clear communication, a calm, customer-focused approach, and the ability to handle conflicts effectively in a busy arena. Hours vary by show and assignment.

Qualifications

• Must be able to communicate clearly with guests and staff.
• Friendly disposition and a smile while interacting with patrons.
• Ability to stay calm in a fast-paced arena environment.
• Experience handling conflicts in a friendly and effective manner is preferred.

Responsibilities

• Assist patrons with seating and information as needed.
• Maintain position on post and monitor viewing area.
• Oversee area for spills or situations requiring staff attention.
• Receive and act on complaints following established policies.

Skills

Communication

Customer Service

Calm Under Pressure

Education

High School Diploma or GED

Job description

Legends Global in Abilene, TX seeks a Guest Services Usher to assist patrons at events. You will help with seating, monitor viewing areas, and respond to questions or concerns with a friendly, professional manner.

The role requires clear communication, a calm, customer-focused approach, and the ability to handle conflicts effectively in a busy arena. Hours vary by show and assignment.