Dynamic ED Registration Specialist

FMOL Health; Baton Rouge (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

FMOL Health seeks a Patient Access Representative 1 for the Emergency Department in Baton Rouge. You will register patients, verify insurance, collect payments, and coordinate with ED nurses to ensure prompt triage and care, while communicating clearly with patients and staff.

You will apply EMTALA rules and No Surprises Act requirements, supporting a compliant, patient‑centered registration process in a fast-paced ED setting.

Qualifications

• 1 year customer service experience or related certification.
• High School diploma or equivalent.
• Ability to work in a high-stress ED environment.

Responsibilities

• Register patients accurately in the Emergency Department.
• Verify insurance, collect co-pays and balances.
• Coordinate with ED nurses to support timely triage.
• Explain forms, consents and hospital documents to patients.
• Balance cash and manage the cash drawer.
• Communicate with patients, families, EMS, RNs and providers.

Skills

Critical thinking

Communication skills

Teamwork

Clerical skills

Computer skills

Flexibility

Dependability

Professionalism

Education

High School diploma or equivalent

Job description

FMOL Health seeks a Patient Access Representative 1 for the Emergency Department in Baton Rouge. You will register patients, verify insurance, collect payments, and coordinate with ED nurses to ensure prompt triage and care, while communicating clearly with patients and staff.

You will apply EMTALA rules and No Surprises Act requirements, supporting a compliant, patient‑centered registration process in a fast-paced ED setting.