Dynamic Call Center Specialist — Inbound/Outbound Collections

AditiStaffing; Charleston (SC); Vor Ort; USD 20.664 - 27.552; Vollzeit

Zusammenfassung

A staffing firm is seeking candidates for a call center position handling inbound and outbound customer calls. Ideal candidates will have an Associate’s degree or equivalent experience, with strong skills in negotiation, analysis, and problem-solving. The role requires effective communication in a high-volume environment and the ability to work designated shifts, including weekends. Opportunities for permanent positions may arise from this role.

Qualifikationen

• Call center experience is a plus.
• Customer service experience in hospitality, retail, or banking is considered.
• Ability to handle escalated calls.

Aufgaben

• Handle heavy inbound and outbound customer calls for accounts past due.
• Identify and resolve outstanding issues for account rehabilitation.
• Work in a fast-paced call center environment.

Kenntnisse

Strong interpersonal skills

Negotiation skills

Analytical skills

Problem-solving skills

Ausbildung

Associate’s degree or equivalent work experience

Jobbeschreibung

A staffing firm is seeking candidates for a call center position handling inbound and outbound customer calls. Ideal candidates will have an Associate’s degree or equivalent experience, with strong skills in negotiation, analysis, and problem-solving. The role requires effective communication in a high-volume environment and the ability to work designated shifts, including weekends. Opportunities for permanent positions may arise from this role.