Dynamic Administrative Professional – Growth & Customer Care

Northwest Exterminating; Tucker (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Maternity Leave

Life Insurance

401(k) Match

Paid Vacation

Paid Holidays

Paid Sick Leave

Employee Discounts

Training Program

Job summary

Northwest Exterminating is seeking an Administrative Professional to support customer service operations on site. You will handle calls, process payments, schedule service routes, and maintain accurate records to help keep the business running smoothly.

The role emphasizes teamwork, professional communication, and a friendly, service-oriented approach, backed by comprehensive training, benefits, and growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• No experience required.
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is seeking an Administrative Professional to support customer service operations on site. You will handle calls, process payments, schedule service routes, and maintain accurate records to help keep the business running smoothly.

The role emphasizes teamwork, professional communication, and a friendly, service-oriented approach, backed by comprehensive training, benefits, and growth opportunities.