Administrative Professional — Training, Benefits & Growth

Northwest Exterminating Co., LLC; Rock Ledge Estates (TN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating is seeking an Administrative Professional to support our service and customer teams. The role involves handling inbound calls and emails, organizing paperwork, and coordinating monthly service routes to keep operations running smoothly.

No prior experience is required, but a high school diploma and proficiency with Word, Excel, and PowerPoint are expected. We offer comprehensive benefits and growth opportunities within a 70-year Southeast presence.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is seeking an Administrative Professional to support our service and customer teams. The role involves handling inbound calls and emails, organizing paperwork, and coordinating monthly service routes to keep operations running smoothly.

No prior experience is required, but a high school diploma and proficiency with Word, Excel, and PowerPoint are expected. We offer comprehensive benefits and growth opportunities within a 70-year Southeast presence.