Administrative Specialist — Growth, Benefits & Training

Northwest Exterminating; Tennessee; Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee stock purchase plan

Paid vacation

Paid holidays

Sick leave

Employee discounts

Quality training program

Job summary

Northwest Exterminating is hiring an Administrative Professional to be the vital link between customers and service teams. You will manage calls and emails, document accounts, and help schedule monthly service routes, ensuring accuracy and timely completion.

No prior experience is required, but a high school diploma and proficiency in MS Office are essential. The role offers comprehensive benefits and a supportive, growth‑oriented work environment.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers to meet their needs.

Skills

Customer service

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Northwest Exterminating is hiring an Administrative Professional to be the vital link between customers and service teams. You will manage calls and emails, document accounts, and help schedule monthly service routes, ensuring accuracy and timely completion.

No prior experience is required, but a high school diploma and proficiency in MS Office are essential. The role offers comprehensive benefits and a supportive, growth‑oriented work environment.