Administrative Coordinator - Customer Care

Talentify; Tennessee; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Northwest Exterminating is seeking an Administrative Professional to support customer interactions, scheduling, and account documentation. You will serve as a vital link between customers and service teams, ensuring smooth operations and accurate record-keeping.

The role includes training, a comprehensive benefits package, and opportunities for growth within a family-oriented company with a strong regional presence.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary; training provided.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required.

Responsibilities

• Handle inbound calls and emails from customers, including payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for professionals and ensure schedules are correct.
• Collaborate with internal teams to ensure top-tier customer service.

Skills

No experience required

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word/Excel/PowerPoint)

Job description

Northwest Exterminating is seeking an Administrative Professional to support customer interactions, scheduling, and account documentation. You will serve as a vital link between customers and service teams, ensuring smooth operations and accurate record-keeping.

The role includes training, a comprehensive benefits package, and opportunities for growth within a family-oriented company with a strong regional presence.