Administrative Pro | Growth, Training & Impact

Northwest Exterminating; Macon (GA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Maternity leave

Life insurance

401(k) match

Paid time off

Employee discounts

Training program

Job summary

Northwest Exterminating is seeking an Administrative Professional to act as the vital link between customers and service teams. You will manage inbound calls and emails, handle payments and scheduling, and help keep paperwork accurate and on time.

This role offers meaningful growth within a supportive, community-focused company known as 'The Mouse'. Starting pay is competitive with benefits, including a 401(k) with company match, health coverage, paid time off, and industry-leading training.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is seeking an Administrative Professional to act as the vital link between customers and service teams. You will manage inbound calls and emails, handle payments and scheduling, and help keep paperwork accurate and on time.

This role offers meaningful growth within a supportive, community-focused company known as 'The Mouse'. Starting pay is competitive with benefits, including a 401(k) with company match, health coverage, paid time off, and industry-leading training.