Dynamic Administrative Coordinator | Billing & Customer Support

Iddk; Wasilla (AK); On-site; USD 29,000 - 33,000; Full time

Job summary

Iddk, based in Wasilla, AK, is seeking an Admin Assistant to support office, admin, and accounting functions. The role includes answering phones, dispatching jobs, data entry, and accurate transcription of customer information.

You will assist with invoicing, scheduling, and billing while coordinating with the Office Manager, technicians, estimators and project managers to ensure smooth operations and timely follow-up.

Qualifications

• Oral communication skills to speak clearly and persuasively in various situations.
• Written communication to draft correspondence and emails with correct grammar.
• Planning and organizing to manage time, priorities and multiple projects.
• Process orientation to follow steps and improve processes.
• Technology proficiency with standard office software; troubleshooting basic issues.
• Mathematical skills to compute rates, ratios and analyze financial data.

Responsibilities

• Answer phones and handle incoming calls
• Dispatch new jobs and create job information
• Data entry using approved computer software
• Type and process paperwork and business correspondence
• Create invoices
• Schedule work
• Perform customer billing
• Prepare production paperwork for the following day
• Make Collection Calls
• Working with Insurance Adjusters and mortgage companies
• Complete inner-office documentation
• Scheduling of service vehicles and technicians
• Maintain timely communication with technicians, service providers, estimators and project managers

Skills

Oral Communication

Written Communication

Planning & Organizing

Process Orientation

Technology

Mathematical skills

Tools

MS Office

Excel

Sage Intacct

Job description

Iddk, based in Wasilla, AK, is seeking an Admin Assistant to support office, admin, and accounting functions. The role includes answering phones, dispatching jobs, data entry, and accurate transcription of customer information.

You will assist with invoicing, scheduling, and billing while coordinating with the Office Manager, technicians, estimators and project managers to ensure smooth operations and timely follow-up.