Office Administrator & Dispatch Coordinator

Delta Western, LLC; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition Assistance

9 Holidays

Merit Program

Charitable Match

Life Insurance 2x

Credit Monitoring

Employee Assistance

Telemedicine

401K Match

Tapcheck Access

Job summary

Delta Western, LLC in Bethel, AK, is seeking an Office Administrator to provide exceptional customer support, manage daily deliveries, and use dispatch software to track activities.

The role involves accurate record-keeping, order processing, invoicing, and strong communication with drivers and customers to ensure safe, timely deliveries; some clerical tasks and basic warehouse coordination are expected.

Qualifications

• High school diploma or GED is required.
• 2+ years of office experience preferred.

Responsibilities

• Answers telephone and greets customers and visitors.
• Maintains office filing system, both paper files and electronic files, including delivery documents and customer database.
• Distributes incoming mail.
• Performs errands, such as bank deposits and picking up checks from customers, as needed.
• Manages office supplies and places orders when necessary.
• Performs office cleaning.
• Schedules team members for daily deliveries.
• Communicates with drivers and customers to support safe and timely deliveries.
• Accepts and records orders for products and communicates them to the appropriate person.
• Provides customer support, including invoicing, payment processing, and issuing receipts.
• Assists in developing and maintaining a Cardlock system.
• Supports warehouse operations and coordination as the need arises.
• Performs other duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Record keeping

Communication

Invoicing

Payment processing

Education

High school diploma or GED

Tools

Dispatch software

Cardlock system

Office software

Job description

Delta Western, LLC in Bethel, AK, is seeking an Office Administrator to provide exceptional customer support, manage daily deliveries, and use dispatch software to track activities.

The role involves accurate record-keeping, order processing, invoicing, and strong communication with drivers and customers to ensure safe, timely deliveries; some clerical tasks and basic warehouse coordination are expected.