Office Administrator & Dispatch Coordinator

Delta Western, LLC; Alaska; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition Assistance

9 Holidays

Merit Program

Charitable Match

Life Insurance 2x

Credit Monitoring

Employee Assistance

Telemedicine

401K Match

Tapcheck Access

Job summary

Delta Western, LLC in Bethel, AK, is seeking an Office Administrator to provide exceptional customer support, manage daily deliveries, and use dispatch software to track activities.

The role involves accurate record-keeping, order processing, invoicing, and strong communication with drivers and customers to ensure safe, timely deliveries; some clerical tasks and basic warehouse coordination are expected.

Qualifications

• High school diploma or GED is required.
• 2+ years of office experience preferred.

Responsibilities

• Answers telephone and greets customers and visitors.
• Maintains office filing system, both paper files and electronic files, including delivery documents and customer database.
• Distributes incoming mail.
• Performs errands, such as bank deposits and picking up checks from customers, as needed.
• Manages office supplies and places orders when necessary.
• Performs office cleaning.
• Schedules team members for daily deliveries.
• Communicates with drivers and customers to support safe and timely deliveries.
• Accepts and records orders for products and communicates them to the appropriate person.
• Provides customer support, including invoicing, payment processing, and issuing receipts.
• Assists in developing and maintaining a Cardlock system.
• Supports warehouse operations and coordination as the need arises.
• Performs other duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Record keeping

Communication

Invoicing

Payment processing

Education

High school diploma or GED

Tools

Dispatch software

Cardlock system

Office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Administrator

Bethel, AK, US

30+ days ago Requisition ID: 1916

Founded in 1984, Delta Western provides the fuel that keeps Alaska moving — from ships and planes to vehicles serving coastal and inland communities. With terminals across Western and Southeast Alaska, Delta Western is one of the state’s leading independent distributors of petroleum products and lubricants, supporting essential industries and the communities that rely on them.

As part of NorthStar Energy and the Saltchuk family of companies, Delta Western combines deep local knowledge with shared expertise in safety, logistics, and operational excellence. The company’s agility and problem-solving culture have earned it a reputation for reliability in some of the most complex and demanding conditions in the country.

The Delta Western team takes pride in being a trusted energy partner for Alaska — delivering fuel safely, efficiently, and with a commitment to serving both customers and community.

Current availability for position, Wed, Fri, Sat, Sun or Fri,Sat, Sun

The Office Administrator plays a key role in providing exceptional customer support, scheduling daily deliveries, and utilizing dispatch software for efficient tracking. It requires maintaining accurate records, communicating with team members, and promptly responding to customer inquiries. The role involves order processing, customer payments, and invoicing.

Roles and Responsibilities:

• Answers telephone and greets customers and visitors.
• Maintains office filing system, both paper files and electronic files, including delivery documents and customer database.
• Distributes incoming mail.
• Performs errands, such as bank deposits and picking up checks from customers, as needed.
• Manages office supplies and places orders when necessary.
• Performs office cleaning.
• Schedules team members for daily deliveries.
• Communicates with drivers and customers to support safe and timely deliveries.
• Accepts and records orders for products and communicates them to the appropriate person.
• Provides customer support, including invoicing, payment processing, and issuing receipts.
• Assists in developing and maintaining a Cardlock system.
• Supports warehouse operations and coordination as the need arises.
• Performs other duties as assigned.

Education and Experience:

• High school diploma or GED; and 2+ years of office experience, or a combination of education and experience.
• Tuition Assistance
• 9 Holidays
• Discretionary Annual Merit Program
• Charitable Match
• Life Insurance - 2x your annual earnings
• Free Credit Report Monitoring
• Employee Assistance Program
• Telemedicine Options
• 401K 4% Match
• Tapcheck: On-Demand Access to Earned Wages

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.