Dynamic Administrative Assistant: Front Office & Case Support

South Bay Workforce Investment Board, Inc.; Inglewood (CA); On-site; USD 2,951,000 - 3,368,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

Paid sick leave

Vacation leave

401(k) retirement plan

PSLF program

Job summary

South Bay Workforce Investment Board, Inc. seeks an energetic Administrative Assistant to provide front-office support at the Inglewood One Stop. You will greet visitors, route inquiries, and assist the Case Management team with a variety of administrative tasks.

The ideal candidate has strong time management, communication, and organizational skills, and can work collaboratively with diverse stakeholders in a fast-paced environment. On-site role with contributing to program goals and compliance.

Qualifications

• Minimum of two years of administrative, customer service, or program support experience in a professional setting.
• Proficiency in Microsoft Office Suite and the ability to learn internal systems.
• Ability to work with diverse populations while maintaining professionalism.
• Must pass background and reference checks.
• Must have California Driver's License and reliable transportation.

Responsibilities

• Provide front-office and general administrative support.
• Greet and assist walk-in customers, visitors, and stakeholders.
• Answer calls, respond to inquiries, and provide program information.
• Coordinate meetings, reserve rooms, prepare materials, and arrange refreshments.
• Assist Case Management with projects and documentation.
• Prepare letters and reports using Word and related software.
• Maintain accurate client, program, and project files.

Skills

Customer service

Administrative skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Office Suite

Job description

South Bay Workforce Investment Board, Inc. seeks an energetic Administrative Assistant to provide front-office support at the Inglewood One Stop. You will greet visitors, route inquiries, and assist the Case Management team with a variety of administrative tasks.

The ideal candidate has strong time management, communication, and organizational skills, and can work collaboratively with diverse stakeholders in a fast-paced environment. On-site role with contributing to program goals and compliance.