Dutch-Speaking Travel Customer Service Pro

Employers from Greece; United States; Remote; USD 42,000 - 58,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid培训

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts and其他per

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Service Representative in the Hospitality & Tourism sector. You will assist Dutch-speaking clients via phone, email, and chat, supporting travel bookings and inquiries. Ideal candidates are fluent in Dutch and English, have customer service experience, and are passionate about travel.

Training and relocation benefits are offered. You will collaborate with travel partners and internal teams to ensure a seamless service,

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably in hospitality or tourism.
• Strong communication skills and a customer-focused attitude.

Responsibilities

• Deliver exceptional customer service to Dutch-speaking customers via phone, email, and chat regarding travel and hospitality inquiries.
• Assist clients with booking processes, modifications, and cancellations while ensuring a seamless experience.
• Provide information about travel destinations, accommodations, and services to help customers decide.
• Handle complaints and feedback professionally to ensure satisfaction and loyalty.
• Collaborate with travel partners and internal teams to locate solutions and improve service delivery.
• Maintain up-to-date knowledge of promotions, policies, and offerings.
• Document customer interactions accurately and contribute to service improvements.

Skills

Dutch language

English language

Customer service experience

Communication skills

Organizational skills

MS Office

CRM software

Tools

CRM software

MS Office

Job description

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Service Representative in the Hospitality & Tourism sector. You will assist Dutch-speaking clients via phone, email, and chat, supporting travel bookings and inquiries. Ideal candidates are fluent in Dutch and English, have customer service experience, and are passionate about travel.

Training and relocation benefits are offered. You will collaborate with travel partners and internal teams to ensure a seamless service,