Remote Dutch-Speaking Corporate Customer Advisor

Employers from Greece; United States; Remote; USD 45,000 - 70,000; Full time

Job summary

Patrique Mercier Recruitment By Nellie is recruiting a Dutch-speaking Corporate Customer Advisor to deliver exceptional service to corporate clients via phone, email and live chat. You will handle inquiries on accounts, products, and services with a professional approach and build strong client relationships.

Ideal candidates communicate fluently in Dutch and English, are experienced in corporate customer service, and can document interactions accurately while collaborating with sales and

Qualifications

• Fluent in Dutch and English, written and spoken.
• Experience in customer service, preferably in a corporate or B2B environment.
• Strong understanding of corporate customer needs with a professional approach to service delivery.
• Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.
• Proficiency in customer service applications and the Microsoft Office Suite.
• Ability to analyze issues and implement effective solutions in a fast-paced work environment.
• Willingness to work flexible hours, including evenings and weekends if necessary.

Responsibilities

• Provide outstanding support to Dutch-speaking corporate clients through phone, email, and live chat.
• Address customer inquiries related to corporate accounts, product details, and service-related issues promptly and effectively.
• Develop and maintain strong relationships with clients by ensuring their needs are met with professionalism and care.
• Educate corporate customers about the company's products and services to enhance their overall experience.
• Document all customer interactions and manage inquiries using the CRM system for accurate tracking and comprehensive reporting.
• Work collaboratively with sales and technical support teams to resolve customer issues and improve service quality.
• Collect and analyze customer feedback to identify areas for service enhancement.

Skills

Dutch language

English language

Customer service experience

Corporate/B2B service

Communication skills

Office/MS Office

CRM software

Problem solving

Flexible hours

Tools

CRM systems

Job description

Patrique Mercier Recruitment By Nellie is recruiting a Dutch-speaking Corporate Customer Advisor to deliver exceptional service to corporate clients via phone, email and live chat. You will handle inquiries on accounts, products, and services with a professional approach and build strong client relationships.

Ideal candidates communicate fluently in Dutch and English, are experienced in corporate customer service, and can document interactions accurately while collaborating with sales and