Dutch-Speaking E-commerce Customer Support Pro

Employers from Greece; United States; Remote; USD 21,000 - 30,000; Full time

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Service Representative to join a thriving e-commerce company based in Greece. You will deliver top-quality support to Dutch-speaking customers via phone, email, and chat to ensure a smooth shopping experience.

Ideal candidates will be fluent in Dutch and English, with prior customer service experience in e-commerce or retail. Strong communication and problem-solving skills are essential to succeed in this role.

Qualifications

• Fluency in Dutch and English (spoken and written).
• Experience in customer service, preferably in e-commerce or retail.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and ability to work under pressure.

Responsibilities

• Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with product inquiries, orders, returns, and general support.
• Handle complaints and resolve issues promptly to maintain satisfaction.
• Collaborate with logistics and sales to address customer needs.
• Maintain detailed records of interactions and transactions.
• Stay updated on products, services, and campaigns to provide accurate information.

Skills

Dutch language

English language

Customer service

Communication skills

Problem-solving

Job description

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Service Representative to join a thriving e-commerce company based in Greece. You will deliver top-quality support to Dutch-speaking customers via phone, email, and chat to ensure a smooth shopping experience.

Ideal candidates will be fluent in Dutch and English, with prior customer service experience in e-commerce or retail. Strong communication and problem-solving skills are essential to succeed in this role.