Dutch-Speaking Retail CSR — Relocation Included

Employers from Greece; United States; Teletrabalho; USD 38 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid培训

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts and其他per

Resumo da oferta

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Service Representative for our retail client. You will assist Dutch-speaking customers via phone, email, and chat, handling inquiries about products, orders, and returns.

You will document interactions, collaborate with internal teams, stay updated on promotions, and aim to deliver a positive shopping experience. Fluency in Dutch and English, strong communication, and a customer-first mindset are essential.

Qualificações

• Fluency in Dutch and English (written and spoken).
• Experience in customer service, preferably in retail.
• Strong communication and interpersonal skills.
• Ability to handle complaints and solve problems.

Responsabilidades

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries about products, orders, and returns while maintaining a positive shopping experience.
• Resolve customer complaints and issues professionally to ensure satisfaction and loyalty.
• Collaborate with internal teams to efficiently handle requests and provide timely solutions.
• Maintain up-to-date knowledge of products, promotions, and store policies to assist customers accurately.
• Document all customer interactions to improve service quality and processes.
• Contribute to team goals and continuous improvement in service delivery.

Conhecimentos

Dutch language

English language

Customer service

Communication skills

Interpersonal skills

Ferramentas

CRM software

Microsoft Office

Descrição da oferta de emprego

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Service Representative for our retail client. You will assist Dutch-speaking customers via phone, email, and chat, handling inquiries about products, orders, and returns.

You will document interactions, collaborate with internal teams, stay updated on promotions, and aim to deliver a positive shopping experience. Fluency in Dutch and English, strong communication, and a customer-first mindset are essential.