Dutch-Speaking Client Relations Pro - Relocation Paid

Employers from Greece; United States; Remote; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package (Flight,

Private Health Insurance

Job summary

Patrique Mercier Recruitment By Nellie is excited to announce a vacancy for a Dutch Speaking Client Relations Specialist. You will nurture strong relationships with Dutch-speaking customers in a fast-paced, friendly environment.

Responsibilities include handling inquiries via phone, email, and live chat; providing tailored product guidance; logging interactions in CRM; and collaborating with the team to improve service.

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Experience in client relations or customer support preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving with focus on client satisfaction.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in CRM software and standard computer applications.

Responsibilities

• Engage with Dutch-speaking clients via phone, email, and live chat to maintain relationships.
• Respond to inquiries with tailored product and service guidance.
• Resolve client issues to ensure high satisfaction and loyalty.
• Document all client interactions in the CRM for tracking and follow-up.
• Collaborate with team to improve service delivery and client strategies.
• Identify upsell/cross-sell opportunities based on client needs.
• Stay informed about company offerings and industry trends.

Skills

Dutch language

English language

Customer service

Communication skills

Multitasking

CRM software

Tools

CRM software

Job description

Patrique Mercier Recruitment By Nellie is excited to announce a vacancy for a Dutch Speaking Client Relations Specialist. You will nurture strong relationships with Dutch-speaking customers in a fast-paced, friendly environment.

Responsibilities include handling inquiries via phone, email, and live chat; providing tailored product guidance; logging interactions in CRM; and collaborating with the team to improve service.