Dutch Speaking Remote Support Specialist ( Remote In Greece )

Employers from Greece; United States; Remote; USD 22,000 - 36,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts and其他

Job summary

Patrique Mercier Recruitment FR is excited to offer a Dutch Speaking Remote Support Specialist role, based remotely in Greece. You will deliver excellent support to Dutch-speaking clients and resolve a wide range of technical issues.

Join a team that values customer service, problem-solving, and continuous learning. This fully remote position provides training, relocation support, and opportunities for career growth.

Qualifications

• Fluency in Dutch and English with strong communication.
• Experience in customer service or technical support preferred.
• Strong problem-solving and technical troubleshooting skills.
• Ability to work independently in a remote environment.
• Familiarity with CRM systems is a plus.

Responsibilities

• Provide Dutch-speaking customer support via phone, email, and chat.
• Diagnose and troubleshoot software, hardware, and applications.
• Document support cases and record interactions in the ticketing system.
• Collaborate with technical teams to resolve complex issues.
• Follow up with clients to ensure satisfaction.
• Stay updated on product offerings and best practices.

Skills

Dutch language

English language

Remote work

Customer service

Technical troubleshooting

Tools

CRM systems

Remote support tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Remote Support Specialist, based remotely in Greece. This position is perfect for those who excel in providing top-notch customer service and technical support to Dutch-speaking clients. As a remote support specialist, you will be a key player in ensuring customer satisfaction by effectively resolving inquiries and technical issues.

Responsibilities

• Deliver excellent support to Dutch-speaking customers through various remote communication channels, including phone, email, and chat.
• Diagnose and troubleshoot a wide range of technical issues related to software, hardware, and applications.
• Provide clear guidance and walk customers through troubleshooting processes efficiently.
• Maintain comprehensive documentation of support cases and record all interactions accurately in the support management system.
• Collaborate with technical teams to elevate and resolve complex issues quickly.
• Follow up with clients to ensure their concerns are fully addressed and to assess satisfaction with the service received.
• Stay updated on product offerings and industry best practices to enhance your support capabilities.

Requirements

• Fluency in Dutch and English, with strong verbal and written communication skills.
• Previous experience in customer service or technical support is preferred.
• Exceptional problem-solving skills and the ability to troubleshoot technical issues effectively.
• Strong customer service mindset and excellent interpersonal skills.
• Familiarity with remote support tools and experience with CRM systems is a plus.
• Ability to work independently and manage multiple tasks efficiently in a remote environment.
• A passion for technology and a commitment to ongoing learning and professional development in the tech industry.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks