Dutch Speaking Customer Care Agent -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 51,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Hotel Relocation Support

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Dutch-speaking Customer Care Agent in the United States. The role focuses on delivering exceptional support to Dutch-speaking clients via phone, email, and chat, while addressing inquiries and resolving issues with a strong emphasis on customer satisfaction.

The ideal candidate communicates fluently in Dutch and English, has customer service experience, and demonstrates excellent interpersonal and problem-solving skills.

Qualifications

• Fluency in Dutch and English, both written and verbal.
• Previous experience in customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills with a focus on customer satisfaction.
• Proficient in using customer service tools and Microsoft Office applications.
• Strong attention to detail and exceptional organizational skills.
• Passionate about delivering outstanding customer service.

Responsibilities

• Provide exceptional support to Dutch-speaking clients through phone, email, and chat.
• Address customer inquiries, resolve complaints, and provide timely solutions.
• Ensure a high level of customer satisfaction by effectively managing customer interactions.
• Document conversations and maintain accurate records within the CRM system.
• Stay updated on product knowledge to offer accurate information and support to customers.
• Collaborate with team members to improve service delivery and customer experience.
• Engage in ongoing training to enhance skills and product knowledge.

Skills

Dutch language

English language

Customer service experience

Communication skills

Problem-solving

Attention to detail

Organizational skills

Tools

CRM software

Microsoft Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce an opening for a Dutch Speaking Customer Care Agent. This role is perfect for individuals who are enthusiastic about customer service and fluent in Dutch, looking to assist our valued Dutch-speaking clients.

Responsibilities

• Provide exceptional support to Dutch-speaking clients through various communication channels including phone, email, and chat.
• Address customer inquiries, resolve complaints, and provide timely solutions.
• Ensure a high level of customer satisfaction by effectively managing customer interactions.
• Document conversations and maintain accurate records within the CRM system.
• Stay updated on product knowledge to offer accurate information and support to customers.
• Collaborate with team members to improve service delivery and customer experience.
• Engage in ongoing training to enhance skills and product knowledge.

Requirements

• Fluency in Dutch and English, both written and verbal.
• Previous experience in customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills with a focus on customer satisfaction.
• Proficient in using customer service tools and Microsoft Office applications.
• Strong attention to detail and exceptional organizational skills.
• Passionate about delivering outstanding customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...