Dutch Speaking Multilingual Support Representative -Remote in Greece

Employers from Greece; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

Two extra salaries

Job summary

Patrique Mercier Recruitment FR is seeking a Dutch Speaking Multilingual Support Representative. You will deliver outstanding support to clients in Dutch and other languages via phone, email, and chat, handling inquiries and resolving issues to ensure customer satisfaction.

Ideal candidates have fluency in Dutch and an additional language, plus experience in customer service. You will document interactions in the CRM, collaborate with teams, and participate in ongoing training to improve product

Qualifications

• Fluency in Dutch and at least one additional language, written and spoken.
• Prior customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Familiarity with CRM systems and Microsoft Office tools.

Responsibilities

• Deliver support to clients in Dutch and other languages via phone, email, and chat.
• Assist customers with inquiries and product information.
• Resolve issues and manage complaints to ensure satisfaction.
• Document all customer interactions in the CRM system.
• Collaborate with teammates and other departments to improve customer experience.
• Participate in ongoing training to improve product knowledge.

Skills

Dutch fluency

Additional language

Customer service

Communication

Problem-solving

Tools

CRM software

Microsoft Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to present an amazing opportunity for a Dutch Speaking Multilingual Support Representative. This role is well-suited for individuals who are dedicated to providing exceptional customer service and possess strong language skills in Dutch and additional languages.

Responsibilities

• Deliver outstanding support to clients in Dutch and other languages through multiple channels, including phone, email, and chat.
• Assist customers with inquiries, product information, and resolve issues efficiently.
• Manage customer complaints with a focus on finding effective solutions and ensuring satisfaction.
• Accurately document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with team members and other departments to ensure a streamlined and positive customer experience.
• Engage in ongoing training to improve product knowledge and enhance service delivery skills.
• Proactively suggest improvements to processes to bolster customer satisfaction and service quality.

Requirements

• Fluency in Dutch and at least one additional language (English, German, French, etc.), both written and spoken.
• Previous experience in customer service or a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-first approach.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Familiarity with customer support systems and Microsoft Office tools.
• Enthusiastic, adaptable, and committed to providing outstanding customer care.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...