Dutch Speaking Client Support Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 58,000; Full time

Benefits offered by this job

Relocation package

Training included

Health insurance

Performance bonus

Job summary

Patrique Mercier Recruitment FR in the United States is seeking a Dutch Speaking Client Support Specialist who can assist Dutch-speaking clients across phone, email and live chat with professionalism. Candidates should be fluent in Dutch and English, have customer support experience, strong communication and problem-solving skills, and be comfortable using CRM systems.

The role offers fully paid training, relocation support and health insurance.

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer a position for a Dutch Speaking Client Support Specialist. This role is ideal for individuals who are passionate about delivering high-quality customer service and are eager to assist Dutch-speaking clients with their inquiries in a friendly and professional manner.

Responsibilities

• Provide exceptional support to Dutch-speaking clients through various communication channels, including phone, email, and live chat.
• Handle customer inquiries regarding products, services, and account issues with care and efficiency.
• Troubleshoot customer concerns and provide timely resolutions to enhance customer satisfaction.
• Accurately document each client interaction in the CRM system for effective follow-up.
• Collaborate with team members to maintain high service standards and improve overall customer experience.
• Identify process improvement opportunities based on client feedback and discussions.
• Stay updated on product offerings to provide accurate and relevant information to clients.

Requirements

• Fluency in Dutch and English, both spoken and written.
• Experience in customer support or a similar field is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills with a focus on customer satisfaction.
• Able to manage multiple tasks effectively in a fast-paced environment.
• Familiarity with CRM systems and standard computer software.
• Enthusiastic and committed to providing outstanding customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...