Dutch-Speaking Delivery Logistics Specialist

transcosmos (TCIS); United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid training

Competitive salary

Cafeteria benefits

Medicover

Job summary

Transcosmos (TCIS) is seeking a Customer Logistics Specialist to support customers through their delivery journey. This role goes beyond traditional customer service by exposing you to fast-paced logistics and supply chain operations, collaborating with transport, warehouse, and delivery teams.

You’ll handle inquiries by phone, email, and chat; track parcels, resolve delivery issues with operations; and maintain records with a professional, proactive approach.

Qualifications

• English (B2) and Dutch (C1) language skills required.
• Customer-focused with strong communication skills.
• Proactive, organized, and tech-savvy.

Responsibilities

• Provide customer support for shipment and delivery enquiries via phone, email, and chat.
• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams.
• Manage customer cases and records with timely, professional service.

Skills

English (B2)

Dutch (C1)

Customer service

Communication

Job description

Transcosmos (TCIS) is seeking a Customer Logistics Specialist to support customers through their delivery journey. This role goes beyond traditional customer service by exposing you to fast-paced logistics and supply chain operations, collaborating with transport, warehouse, and delivery teams.

You’ll handle inquiries by phone, email, and chat; track parcels, resolve delivery issues with operations; and maintain records with a professional, proactive approach.