Dual Rate Surveillance Technician/Operator

Caesars Entertainment; Iowa; Vor Ort; USD 33.000 - 41.000; Vollzeit

Zusammenfassung

Caesars Entertainment is seeking a Dual Rate Surveillance Technician/Operator for on-site work in Black Hawk, CO. The role combines design, installation, and maintenance of IP CCTV systems with surveillance operator duties to support safe casino operations.

Technician responsibilities include configuring servers, storage, networks, and video management software; Operator duties focus on monitoring and ensuring compliance and asset protection.

Qualifikationen

• Minimum of two years’ experience in computer systems, networking, or electronic surveillance technology.
• Strong knowledge of computer hardware, operating systems, and network protocols.
• Familiarity with video management software and IP-based surveillance systems.
• Ability to apply systems analysis techniques and troubleshoot complex technical issues.
• Experience with basic programming or scripting preferred.
• Must be at least 21 years of age.
• Must be able to obtain and maintain Colorado Support Gaming License

Aufgaben

• Perform systems analysis to evaluate surveillance technology needs and recommend solutions for hardware, software, and network integration.
• Design and implement computer-based surveillance systems, including configuration of servers, storage devices, and network components.
• Develop and maintain software configurations for video management systems, encoders, and matrix switching units.
• Apply basic programming and scripting for network and system automation tasks.
• Install, configure, and maintain IP video cameras (PTZ, fixed, multi-sensor, fisheye).
• Perform network programming and troubleshooting, including IP addressing and VLAN configuration.
• Maintain detailed technical documentation and system diagrams.

Kenntnisse

Surveillance systems

Networking

Video management

Programming/scripting

Technical documentation

Jobbeschreibung

Dual Rate Surveillance Technician/Operator

Black Hawk, CO, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

This is a dual rate position with responsibilities both as a Surveillance Technician and Surveillance Operator. Will provide support to the Surveillance Technician Supervisor for projects along with Surveillance Operator duties.

Surveillance Technician is responsible for the design, installation, configuration, testing, and maintenance of Surveillance IP CCTV systems and related computer/network infrastructure for Black Hawk Horseshoe and Lady Luck. This role requires advanced technical skills in computer systems, networking, and software integration to ensure compliance, security, and operational efficiency.

Surveillance Operator uses video technology to support safe, secure, and well‑run casino and property operations, helping protect our guests, team members, and company assets.

Surveillance Technician is $30.00/hr.

Surveillance Operator is $24.00/hr.

How You Will Create the Extraordinary

Surveillance Technician

Perform systems analysis to evaluate surveillance technology needs and recommend solutions for hardware, software, and network integration.

Design and implement computer-based surveillance systems, including configuration of servers, storage devices, and network components.

Develop and maintain software configurations for video management systems, encoders, and matrix switching units.

Apply basic programming and scripting for network and system automation tasks.

Install, configure, and maintain:

Pan, tilt, and zoom motorized mechanisms.

IP Video cameras, including PTZ, fixed, multi-sensor, 360 degree “fisheye”.

Matrix switching units.

Computers, servers, and network infrastructure supporting surveillance systems.

Perform network programming and troubleshooting, including IP addressing, VLAN configuration, and connectivity testing.

Conduct system testing and performance analysis to ensure optimal functionality and compliance with regulatory standards.

Maintain detailed technical documentation, including system diagrams, configuration logs, and maintenance records.

Research emerging technologies and recommend upgrades or new solutions to enhance surveillance capabilities.

Manage procurement of hardware/software, including seeking bids and ordering parts.

Ensure adherence to Colorado Division of Gaming regulations , Caesars Internal Controls, Surveillance Department Operational Manual, and company policies.

Provide technical support and respond to system malfunctions promptly.

Perform additional technical projects as assigned.

Observe casino and property operations using video surveillance technology to help maintain a safe, secure, and well‑regulated environment for guests, team members, and company assets.

After completing required training, demonstrate knowledge and proficiency in monitoring all table games and gaming activities.

Monitor slot operations to identify irregular activity, ensure compliance with procedures, and protect company assets.

Monitor cage, vault, and count room activities to support accuracy, security, and regulatory compliance.

Monitor non‑gaming areas of the property, including public spaces and back‑of‑house areas, to promote safety and security.

Complete accurate written logs detailing surveillance observations and activities during each shift.

Prepare clear, timely written reports documenting observations, incidents, and potential policy or procedural violations.

Perform all other duties as assigned in support of the Surveillance department and property operations.

What You Will Need

Minimum of two years’ experience in computer systems, networking, or electronic surveillance technology.

Strong knowledge of computer hardware, operating systems, and network protocols.

Familiarity with video management software and IP-based surveillance systems.

Ability to apply systems analysis techniques and troubleshoot complex technical issues.

Experience with basic programming or scripting preferred.

Must be at least 21 years of age.

Must be able to obtain and maintain Colorado Support Gaming License

Strong verbal and written communication skills, with the ability to clearly convey information and observations.

Ability to write neat, clear, and legible reports and maintain accurate written logs.

Ability to remain seated for extended periods of time while working in close proximity to other team members and effectively multitask in a monitoring environment.

Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.

Willingness and ability to work flexible schedules, including nights, weekends, holidays, and overtime as required.

Ability to follow company policies, procedures, and regulatory requirements at all times .

Ability to work independently while also collaborating effectively with a team.

Prior military, security, or law enforcement experience is preferred; computer handling experience is helpful.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.