Driver Success & Growth Manager

Prismhr Hire; Biloxi (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

zTrip, the nation’s largest taxi transportation company, is hiring a Driver Manager to oversee recruitment, onboarding, development, and retention of professional drivers who deliver exceptional service to customers.

The role emphasizes relationship-building, coaching, and problem-solving, with you serving as the primary resource for drivers from initial application through long-term success with the company.

Qualifications

• Recruiting, HR, driver management or employee relations experience.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with Microsoft Office and workforce management systems.

Responsibilities

• Identify and attract qualified driver candidates through job boards, social media, referrals, and events.
• Guide new drivers through onboarding from application to activation.
• Build relationships with drivers and monitor performance and retention.
• Coach drivers on professionalism, service, attendance, and operational expectations.
• Maintain driver records and prepare performance reports for leadership.

Skills

Recruiting

Human Resources

Driver Management

Employee Relations

Customer Service

Operations

Staffing

Sales

Workforce Development

Tools

Microsoft Office

Job description

zTrip, the nation’s largest taxi transportation company, is hiring a Driver Manager to oversee recruitment, onboarding, development, and retention of professional drivers who deliver exceptional service to customers.

The role emphasizes relationship-building, coaching, and problem-solving, with you serving as the primary resource for drivers from initial application through long-term success with the company.