Driver Operations Manager

Greyhound; City of Niagara Falls (NY); Presencial; USD 59.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness coverage

401(k) matching

Flexible time off

Parental leave

Life insurance

Lifestyle spending account

Tuition support

Employee assistance program

Free travel perks

Descripción de la vacante

Greyhound is seeking a Driver Manager in the New York region to oversee a team of drivers, ensure compliance with safety regulations, optimize routes, and support performance and retention.

The role includes interviewing and training drivers, coordinating dispatch, monitoring on-time performance, and maintaining labor relations in line with the CBA; leadership with a potential 10% annual bonus.

Formación

• Bachelor's degree preferred.
• 3+ years in operations leadership with strong leadership, communication and interpersonal skills.
• Ability to analyze data, generate reports, and make data-driven decisions.
• Experience with safety, labor relations, and CBA preferred.
• Proficient in Microsoft Office and Excel.

Responsabilidades

• Interviews, selects, trains, and manages the driver workforce.
• Ensures all personnel have been trained and retrained according to operational procedures.
• Follows up with new drivers at regular scheduled intervals on their performance.
• Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel.
• Ensures drivers are reporting to work on time and in complete uniform ready to work.
• Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
• Investigates and acts on feedback regarding drivers and safe operational practices.
• Responsible for planning of future books offs and run change assignment.
• Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations.
• Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
• Make sure drivers are properly credentialed to operate a commercial motor vehicle.
• Work closely with HR to address all levels of personnel matters.
• Work with drivers to ensure good labor relations are maintained.
• Ensure the following of the CBA to ensure proper handling of grievance process.
• Review electronic DOT logs and/or paper DOT logs.
• Monitors on-time performance on a real-time basis.
• Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails

Conocimientos

Leadership

Communication

Analytical thinking

Diplomacy

Educación

Bachelor's degree preferred

Herramientas

Microsoft Excel

Windows applications

Email

Descripción del empleo

Greyhound is seeking a Driver Manager in the New York region to oversee a team of drivers, ensure compliance with safety regulations, optimize routes, and support performance and retention.

The role includes interviewing and training drivers, coordinating dispatch, monitoring on-time performance, and maintaining labor relations in line with the CBA; leadership with a potential 10% annual bonus.