Driver Operations Supervisor

Greyhound Lines, Inc.; Dallas (TX); On-site; USD 48,000 - 69,000; Full time

Benefits offered by this job

Medical plans

Vision plan

Dental plans

401k matching

PTO 5 weeks

Parental leave

Life insurance

Tuition reimbursement

Employee assistance program

Free travel

Job summary

Greyhound Lines, Inc. is seeking a Driver Supervisor to oversee a group of drivers, monitor performance, and manage day-to-day operations. The role focuses on safety, DOT compliance, and effective labor relations while ensuring fleet readiness and service reliability.

The position involves interviewing, training, and developing drivers, coordinating dispatch, and collaborating with HR on personnel matters to maintain strong labor relations and adherence to the CBA.

Qualifications

• Bachelor's degree preferred.
• 1+ year in operations experience.
• Strong leadership, communication and interpersonal skills.
• Data analysis, reporting, and data-driven decision making.
• Experience with labor relations and CBA preferred.
• Proficient in Microsoft Office with emphasis on Excel.

Responsibilities

• Daily interaction with the driver workforce. Interviews, selects, trains, and manages the driver workforce.
• Ensures all personnel have been trained and/or retrained according to operational procedures.
• Follows up with new drivers at regular scheduled intervals on their performance.
• Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel.
• Ensures drivers are reporting to work on time and in complete uniform ready to work.
• Investigates and acts on feedback regarding drivers and safe operational practices.
• Responsible for planning of future books offs and run change assignment.
• Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations.
• Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
• Make sure drivers are properly credentialed to operate a commercial motor vehicle.
• Work closely with HR to address all levels personnel matters.
• Work with drivers to ensure good labor relations are maintained.
• Ensure the following of the CBA to ensure proper handling of grievance process.
• Review electronic DOT logs and/or paper DOT logs.
• Monitors on-time performance on a real-time basis.
• Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails

Skills

Leadership

Communication

Interpersonal skills

Data analysis

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Job description

Greyhound Lines, Inc. is seeking a Driver Supervisor to oversee a group of drivers, monitor performance, and manage day-to-day operations. The role focuses on safety, DOT compliance, and effective labor relations while ensuring fleet readiness and service reliability.

The position involves interviewing, training, and developing drivers, coordinating dispatch, and collaborating with HR on personnel matters to maintain strong labor relations and adherence to the CBA.