Driver Licensing Support Specialist

Commonwealth of Pennsylvania; Oil City (Venango County); On-site; USD 36,000 - 52,000; Full time

Job summary

The Commonwealth of Pennsylvania's Driver License Examiner Assistant at Meadville Driver License Center provides customer service, testing support, and guidance for licensing steps. You will verify information, administer knowledge tests, and enter data to ensure accurate service.

You\'ll greet customers, explain licensing requirements, process forms, and follow safety procedures while helping applicants through the driver licensing process in a fast, friendly, and compliant manner.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Customer Interaction: Greet customers, verify identification, assist with forms, and provide needed information.
• Testing Support: Administer vision screenings and knowledge tests to evaluate applicants understanding of driving laws.
• Data Entry: Input test results and application details into on-line licensing software systems.
• Service Guidance: Explain licensing requirements, REAL ID rules, CDL processes, and related driver services.
• Document Handling: Process forms, produce restoration letters, and apply correct fee waiver codes when required.
• Safety Awareness: Assess surroundings, follow safety procedures, and report unsafe conditions to supervisors.

Skills

Customer service

Public interaction

Job description

The Commonwealth of Pennsylvania's Driver License Examiner Assistant at Meadville Driver License Center provides customer service, testing support, and guidance for licensing steps. You will verify information, administer knowledge tests, and enter data to ensure accurate service.

You\'ll greet customers, explain licensing requirements, process forms, and follow safety procedures while helping applicants through the driver licensing process in a fast, friendly, and compliant manner.