Driver License Center Testing & Support Assistant

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Driver License Examiner Assistant to provide courteous customer service at a Driver License Center and guide applicants through licensing steps with confidence.

You will help applicants through identity checks, testing, and service requirements, while entering data into licensing software and explaining options. The role emphasizes professionalism, safety, and clear communication in a busy public environment.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Greet customers, review identification, and guide applicants through required forms.
• Give standardized knowledge tests and conduct basic vision screenings.
• Enter applicant information and test results into licensing software systems.
• Explain licensing requirements and answer questions about available services.
• Verify documents for REAL ID and other license or identification needs.
• Maintain a clean, orderly and accessible workstation.

Skills

Customer service

Data entry

Test administration

Testing systems

Tools

Licensing software

Job description

The Commonwealth of Pennsylvania is seeking a Driver License Examiner Assistant to provide courteous customer service at a Driver License Center and guide applicants through licensing steps with confidence.

You will help applicants through identity checks, testing, and service requirements, while entering data into licensing software and explaining options. The role emphasizes professionalism, safety, and clear communication in a busy public environment.