Driver Licensing Support Specialist

Commonwealth Of Pennsylvania; East Hempfield Township (PA); On-site; USD 44,000 - 66,000; Full time

Job summary

Commonwealth of Pennsylvania in Lancaster, PA is seeking a Driver License Examiner Assistant to provide customer service and licensing support at a Driver License Center. You will assist applicants with identity checks, tests, and required forms, guiding them through licensing processes and documenting results.

Responsibilities include greeting customers, administering knowledge tests, conducting basic vision screenings, reviewing documents for REAL ID, entering data, and explaining service

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• Residency requirements in PA.
• Criminal history checks required.

Responsibilities

• Greet customers, review identification, and guide applicants through required forms.
• Give standardized knowledge tests and conduct basic vision screenings.
• Enter applicant information and test results into licensing software systems.
• Explain licensing requirements and answer questions about available services.
• Verify documents for REAL IDs and other license needs.
• Maintain a clean, orderly workstation.

Skills

Customer service

Data entry

Testing administration

Education

High school diploma or equivalent

Tools

Licensing software systems

Job description

Commonwealth of Pennsylvania in Lancaster, PA is seeking a Driver License Examiner Assistant to provide customer service and licensing support at a Driver License Center. You will assist applicants with identity checks, tests, and required forms, guiding them through licensing processes and documenting results.

Responsibilities include greeting customers, administering knowledge tests, conducting basic vision screenings, reviewing documents for REAL ID, entering data, and explaining service