Driver Licensing Support Specialist

Commonwealth-of-Pennsylvania; King of Prussia (PA); On-site; USD 45,000 - 55,000; Full time

Job summary

The Commonwealth of Pennsylvania Department of Transportation seeks a Driver License Examiner Assistant in King of Prussia, PA. You will assist customers with licensing services, explain options, and ensure accurate processing of applications to keep the Driver License Center running smoothly.

Responsibilities include greeting customers, administering knowledge exams, performing vision screenings, data entry, and guiding applicants on requirements and renewals.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Greet customers and guide them through identification checks and form completion
• Administer knowledge exams and conduct vision screenings using required instruments
• Enter applicant information and test results into agency software systems
• Provide information on licensing options, requirements, renewals, and specialty services
• Apply REAL ID rules, fee waiver guidelines, and customer service policies correctly

Skills

Customer service

Public information

Data entry

Job description

The Commonwealth of Pennsylvania Department of Transportation seeks a Driver License Examiner Assistant in King of Prussia, PA. You will assist customers with licensing services, explain options, and ensure accurate processing of applications to keep the Driver License Center running smoothly.

Responsibilities include greeting customers, administering knowledge exams, performing vision screenings, data entry, and guiding applicants on requirements and renewals.