Driver License Technician Trainee — Grow with the State

Colorado Department of Revenue; Fort Collins (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Colorado Department of Revenue (CDOR) is hiring a Driver License Technician Trainee for the Fort Collins area. This role trains to ensure compliance with Colorado statutes and federal law while processing driver licenses, IDs, and testing.

You will support applicants and guide them through the process, with opportunities for advancement as you gain certification. The position emphasizes customer service, accuracy in document handling, and teamwork in a high-volume environment.

Qualifications

• State experience in a work environment implementing laws, rules, and regulations.
• Customer service skills with conflict resolution.
• Strong problem-solving abilities and written communication.
• Ability to work under pressure and collaborate with others.

Responsibilities

• Interact with customers as the primary point of contact.
• Communicate with customers about needs and eligibility and ensure compliance.
• Assess documents for acceptability and potential issues (fraud, identity).
• Process driver license and ID documents and hearing requests.
• Administer testing and exams for licenses and permits.
• Qualify applicants for driver licenses and IDs, determining needs and eligibility.
• Verify authenticity of documentation.
• Handle cash and balance receipts.

Skills

Customer service

Conflict resolution

Problem solving

Written communication

Teamwork

Education

DLF Certification

Job description

Colorado Department of Revenue (CDOR) is hiring a Driver License Technician Trainee for the Fort Collins area. This role trains to ensure compliance with Colorado statutes and federal law while processing driver licenses, IDs, and testing.

You will support applicants and guide them through the process, with opportunities for advancement as you gain certification. The position emphasizes customer service, accuracy in document handling, and teamwork in a high-volume environment.