Driver License Technician Trainee - In-Training

State of Colorado; Montrose (CO); On-site; USD 36,000 - 49,000; Full time

Benefits offered by this job

PERA retirement

Medical insurance

Dental insurance

Vision insurance

Disability coverage

Life Insurance

FSAs

PFML

Paid holidays

Leave accrual

Employee discounts

Job summary

Colorado Department of Revenue seeks a Driver License Technician Trainee to learn to issue Colorado documents and ensure compliance with state and federal laws. Gain DLF certification within the first year and progress through the driver license program.

You will interact with customers, assess eligibility, verify documentation, and perform tests for various license classes. This on-site role requires accuracy in cash handling and collaboration with a high-volume team in Montrose.

Qualifications

• Experience in customer service or related roles is required.
• Strong written and verbal communication skills are essential.
• Ability to handle cash and balance receipts with accuracy.

Responsibilities

• Interact with customers as the primary contact and provide guidance.
• Explain eligibility and compliance requirements to applicants.
• Assess documents for acceptability and fraud indicators.
• Process driver license and ID documents and hearing requests.
• Administer tests and evaluate knowledge across license classes.
• Determine applicant needs and eligibility for licenses and IDs.
• Verify documentation accuracy against available data.
• Count and balance money from issued documents.
• Maintain cash drawer and receipts with precision.
• Work onsite at Montrose Driver License Office and travel as needed.

Skills

Customer service

Conflict resolution

Problem solving

Written communication

Data entry

Collaboration

Teamwork

Cash handling

Accounting

Education

College coursework in Business Administration

Tools

DLF Certification

Job description

Colorado Department of Revenue seeks a Driver License Technician Trainee to learn to issue Colorado documents and ensure compliance with state and federal laws. Gain DLF certification within the first year and progress through the driver license program.

You will interact with customers, assess eligibility, verify documentation, and perform tests for various license classes. This on-site role requires accuracy in cash handling and collaboration with a high-volume team in Montrose.