Launch Your Career as a Driver License Technician Trainee

State of Colorado; Glenwood Springs (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

PERA retirement benefits

Medical, Dental, and Vision insurance

Disability coverage

Life and AD&D Insurance

FSAs

Job summary

Colorado Department of Revenue (CDOR) seeks a Driver License Technician Trainee to join the DMV team in Glenwood Springs. You will learn to ensure compliance with state and federal laws while assisting applicants, reviewing documents, and supporting license issuance processes.

This role offers growth potential within a structured state system and onsite work across Colorado DMV offices. As a trainee, you will develop skills in customer service, document verification, testing administration, and

Qualifications

• 1 year of experience in a customer service role.
• College or university coursework in Business Administration, Accounting, Public Administration, Management, Information Technology, or similar field may substitute for the required experience on a year-for-year basis.

Responsibilities

• Interact with customers as the primary point of contact.
• Communicate with customers about their needs and eligibility.
• Assess the applicant's documents for authenticity and eligibility.
• Process driver’s license and ID documents; handle hearings requests.
• Administer written, oral, and automated testing for licenses and permits.

Skills

Customer service

Conflict resolution

Problem solving

Written communication

Data entry

Teamwork

Education

College coursework in Business Administration, Accounting, Public Administration, Management, Information Technology

Job description

Colorado Department of Revenue (CDOR) seeks a Driver License Technician Trainee to join the DMV team in Glenwood Springs. You will learn to ensure compliance with state and federal laws while assisting applicants, reviewing documents, and supporting license issuance processes.

This role offers growth potential within a structured state system and onsite work across Colorado DMV offices. As a trainee, you will develop skills in customer service, document verification, testing administration, and