Driver License Technician Trainee: Launch Your Public Service Career

State of Colorado; Denver (CO); On-site; USD 36,000 - 49,000; Full time

Benefits offered by this job

PERA retirement benefits

Medical, Dental, and Vision insurance

Paid Holidays and Leave

Disability Coverage

Flexible Spending Accounts

Job summary

Colorado Department of Revenue is seeking a Driver License Technician Trainee to join the Division of Motor Vehicles in Westminster, CO. You will learn to issue Colorado documents, assess eligibility, and support customers through the licensing process.

In this onsite role, you will handle testing, document verification, and revenue collection while advancing toward certification. Training is provided, with long study and work hours typical for this position.

Qualifications

• Minimum Qualifications include 1 year of customer service experience or college coursework substitution.
• Preferred qualifications emphasize customer service skills, conflict resolution, problem solving, and written communication.
• Includes data entry, computer skills, teamwork and cash handling experience.

Responsibilities

• Interact with customers as the primary point of contact.
• Communicate with customers about needs and eligibility and ensure compliance.
• Assess documents for acceptability and potential issues.
• Process driver license documents and hearing requests.
• Administer testing for various license classes and permits.
• Qualify applicants for licenses based on needs and eligibility.
• Verify authenticity of documents and balance receipts.

Skills

Customer service

Conflict resolution

Problem solving

Written communication

Computer skills

Data entry

Teamwork

Cash handling

Education

College coursework in Business Administration/Accounting/Management/Information Technology

Job description

Colorado Department of Revenue is seeking a Driver License Technician Trainee to join the Division of Motor Vehicles in Westminster, CO. You will learn to issue Colorado documents, assess eligibility, and support customers through the licensing process.

In this onsite role, you will handle testing, document verification, and revenue collection while advancing toward certification. Training is provided, with long study and work hours typical for this position.