Driver License Support Specialist — Exams & Verification

Commonwealth-of-Pennsylvania; Pima (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

Pennsylvania Department of Transportation (PennDOT) seeks a Driver License Examiner Assistant at the Dublin licensing center. The role focuses on assisting customers with licensing and identification processes, ensuring accuracy and compliance, and supporting safe, secure service.

You will verify identifications, administer exams, enter data, answer questions, process renewals and other license-related requests, and follow REAL ID and fee policies.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Verify Identification: Verify applicant identity documents and review application information
• Administer Tests: Administer written knowledge exams and conduct basic vision screenings
• Enter Data: Enter customer information and test results into on-line licensing systems
• Provide Guidance: Respond to customer questions and explain requirements for services
• Process Transactions: Process renewals, duplicates, transfers, and other license-related requests
• Follow Regulations: Follow REAL ID, Title VI, fee waiver, and safety policies and procedures

Job description

Pennsylvania Department of Transportation (PennDOT) seeks a Driver License Examiner Assistant at the Dublin licensing center. The role focuses on assisting customers with licensing and identification processes, ensuring accuracy and compliance, and supporting safe, secure service.

You will verify identifications, administer exams, enter data, answer questions, process renewals and other license-related requests, and follow REAL ID and fee policies.