Driver License Support Specialist: Customer Service & Testing

Commonwealth-of-Pennsylvania; East Hempfield Township (PA); On-site; USD 42,000 - 52,000; Full time

Job summary

Commonwealth of Pennsylvania is hiring a Driver License Examiner Assistant to support licensing services at a Driver License Center. You will assist applicants, administer tests, and handle data entry, while explaining requirements and options available to customers.

The role emphasizes accuracy, clear communication, and compliance with REAL ID and other identification rules. It is a full-time on-site position with standard daytime hours and occasional overtime.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• Ability to follow licensing procedures and guidelines.

Responsibilities

• Greet customers, review identification, and guide applicants through required forms
• Give standardized knowledge tests and conduct basic vision screenings
• Enter applicant information and test results into licensing software systems
• Explain licensing requirements and answer questions about available services
• Verify documents for REAL ID and other license or identification needs
• Maintain a clean, orderly and accessible workstation

Skills

Customer service

Public interaction

Data entry

Communication skills

Job description

Commonwealth of Pennsylvania is hiring a Driver License Examiner Assistant to support licensing services at a Driver License Center. You will assist applicants, administer tests, and handle data entry, while explaining requirements and options available to customers.

The role emphasizes accuracy, clear communication, and compliance with REAL ID and other identification rules. It is a full-time on-site position with standard daytime hours and occasional overtime.