Driver Licensing Support Specialist

Commonwealth of Pennsylvania; Lancaster (Lancaster County); On-site; USD 40,000 - 48,000; Full time

Job summary

The Commonwealth of Pennsylvania, Department of Transportation, is seeking a Driver License Examiner Assistant to support licensing operations at a Driver License Center. You will assist applicants through identity checks, testing, and required forms, delivering clear guidance and friendly service.

Ideal candidates have at least one year of public interaction experience, can review documents for REAL ID, and enter data accurately.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• Must meet PA residency requirements and be able to perform essential job functions.

Responsibilities

• Greet customers, review identification, and guide applicants through required forms.
• Give standardized knowledge tests and conduct basic vision screenings.
• Enter applicant information and test results into licensing software systems.
• Explain licensing requirements and answer questions about available services.
• Verify documents for REAL ID and other license or identification needs.
• Maintain a clean, orderly and accessible workstation.

Skills

Public interaction

Job description

The Commonwealth of Pennsylvania, Department of Transportation, is seeking a Driver License Examiner Assistant to support licensing operations at a Driver License Center. You will assist applicants through identity checks, testing, and required forms, delivering clear guidance and friendly service.

Ideal candidates have at least one year of public interaction experience, can review documents for REAL ID, and enter data accurately.