Driver Experience & Retention Lead

zTrip ATX; Austin (TX); Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Medical, Dental, Vision, and Life Ins.

401(k) with Company Match

Paid Time Off (PTO)

Paid Holidays

Monday-Friday Schedule

Career Development Opportunities

Professional Training Programs

Supportive Leadership Team

Stable, Growing Organization

Direct influence on driver retention

Zusammenfassung

zTrip Austin is seeking a Driver Relations Manager to champion the driver experience, engagement, and retention. You will partner with operations, recruiting, and training to build a culture where drivers feel supported and valued.

In this role, you will develop initiatives to reduce turnover, oversee onboarding, coaching, and recognition programs, and ensure transparent communication across the driver workforce.

Qualifikationen

• Experience in employee relations, workforce management, HR, or recruiting.
• Exceptional interpersonal and relationship-building skills.
• Strong communication and conflict-resolution abilities.
• Experience coaching, mentoring, or supporting employees.

Aufgaben

• Build strong working relationships with drivers throughout the organization.
• Improve driver retention and overall workforce engagement.
• Coordinate onboarding and integration for new drivers.
• Provide coaching and performance development resources.
• Facilitate clear communication between drivers and leadership.

Kenntnisse

Employee relations

Communication

Conflict resolution

Coaching & development

Organization

Tools

Microsoft Office

HRIS systems

Jobbeschreibung

zTrip Austin is seeking a Driver Relations Manager to champion the driver experience, engagement, and retention. You will partner with operations, recruiting, and training to build a culture where drivers feel supported and valued.

In this role, you will develop initiatives to reduce turnover, oversee onboarding, coaching, and recognition programs, and ensure transparent communication across the driver workforce.